Patient & Visitors

Welcome to King's College Hospital London Jeddah

Patient & Visitors

Our goal is to ensure you have access to the best in healthcare, when you need it, supported by our expert teams to ensure your experience is personalized and seamless

We are committed to everyone's right for comprehensive healthcare in a safe and sound environment, respecting you, considering your dignity, and preserving your rights without any discrimination based on age, gender, ethnicity, origin, religion, or any other consideration.

Let us introduce you to your Patient Journey

Let us introduce you to your Patient Journey

Becoming a Patient

"At Kings, accessing medical care for you or your family is a seamless process We have multiple channels to connect with us, through our website, our apps and our call center"

Your Visit

We are committed to delivering a seamless patient journey, managed by highly trained teams with empathy & compassion at the heart of everything we do

Hospitality

Experience the finest hospitality whilst at King's, from our menus to comfortable surroundings in your rooms we are committed to meeting all of your expectations

Customer Care Representatives

Customer Care Representatives

Customer Care Department is here to assist you with any questions, concerns, or needs that you may have during your stay in the hospital. Patient Care Representatives can:

  • Ensure that you have a comfortable and seamless patient experience with us.
  • Support you and your family to resolve any concerns your may have during your stay.
  • Serve as liaisons between your family and the healthcare staff in the operating room and intensive care waiting rooms.

Your voice matters

As an essential part of our journey to deliver an exceptional experience in each visit, we are honored to receive your valuable feedback, whether you are a patient, relative or a visitor. So, please do share with us your comments, concerns, suggestions, ideas or gratitude to the email below:

Service.Recovery@kch.sa

Patient Rights and Responsibilities

As a patient, you and your family have the right to:

As a patient, you have the responsibility to:

VIP & Protocol <br> Services

VIP & Protocol
Services

"At our hospital, we seamlessly blend exceptional care with unparalleled comfort, placing utmost importance on efficiency and discretion in all our services. Your privacy is our top priority, and we are dedicated to maintaining strict appointment schedules while guiding you through every stage of your journey. With our private VIP entrance and executive clinics, we ensure an exclusive and premium level of care, guaranteeing a smooth and seamless experience. Explore our executive programs, where comprehensive examinations are meticulously tailored to meet your specific needs. Whether you require a thorough health assessment or specialized care for particular conditions, rest assured, we are committed to delivering the highest standards of care and quality with attention to details at every step of your presence with us. With us, you will experience exceptional personalized care designed to suit your need"