This policy applies to information collected or displayed on the King's College Hospital Jeddah (KCHJ) website. By accessing, browsing, or using the KCHJ website (www.kch.sa), including the online payment gateway, you agree to the following terms and conditions concerning your use of the website.
Information Collection and Use
This policy applies only to activities engaged in on the KCHJ website and does not apply to KCHJ activities that are "offline" or unrelated to the website.
KCHJ collects specific anonymous data regarding website usage. This information does not personally identify users, by itself or in combination with other information, and is gathered to improve the website's performance.
The anonymous data collected by the KCHJ website may include:
- Browser type
- Time and duration of website visit
KCHJ may also ask you to provide personally identifiable information on the website, including:
- Your name
- Address
- Telephone number
- Email address
This information may be collected when you:
- Send feedback emails to KCHJ
- Register for KCHJ services
- Make purchases via the website
You have the option of whether or not to provide this personally identifiable information.
Use and Disclosure of Information
Except as otherwise stated below, KCHJ does not sell, trade, or rent your personally identifiable information collected on the site to others.
The information collected by the KCHJ website is used to:
- Process orders
- Keep you informed about your order status
- Notify you of products or special offers that may be of interest to you
- For statistical purposes to improve the website
KCHJ will disclose your delivery information to third parties for order tracking purposes or to process your cheque or money order, as appropriate. For example, KCHJ must release your mailing address information to the delivery service to deliver products that you have ordered.
The data may be used to:
- Improve the functionality of the KCHJ website
- Perform statistical and data analysis
- Deliver your order
- Deliver promotional emails to you from KCHJ
All credit/debit card details and personally identifiable information will NOT be stored, sold, shared, rented, or leased to any third parties.
Cookies
Cookies are small bits of data cached in a user's browser. KCHJ utilizes cookies to determine whether or not you have visited the homepage previously. The cookie is used to track information such as:
- Number of users
- Frequency of use
- Other preferred sites
However, no other user information is collected.
KCHJ may use non-personal "aggregated data" to enhance the operation of our website or analyze your interest in other areas of our website.
Disclosure of Information
KCHJ may disclose your personally identifiable information under the following circumstances:
- With your permission, to publish content or feedback you provide
- In response to a subpoena, court order, or other such requests
- In response to a law enforcement agency's request or as otherwise required by law.
Security
KCHJ takes appropriate steps to ensure data privacy and security through appropriate hardware and software methodologies. However, KCHJ cannot guarantee the security of any information disclosed online.
Other Websites
The KCHJ website may contain links to other websites on the Internet owned and operated by third parties. KCHJ is not responsible for the privacy policies or practices of these third-party websites, and their information practices are not covered by this policy. These other sites may send their own cookies or clear GIFs to users, collect data, or solicit personally identifiable information. KCHJ cannot control this collection of information. You should contact these entities directly if you have any questions about their use of the information they collect.
Minors
The KCHJ website is not intended for children under eighteen (18) years of age. It does not knowingly collect or distribute personal information from or regarding minors under 18. Minors are not permitted to use the KCHJ website or services, and KCHJ requests that minors under 18 not submit any personal information to the website.
Corrections and Updates
If you need to update or correct your Personal Information, you may send updates and corrections to KCHJ by email at [insert email address here].
Modifications of the Privacy Policy
KCHJ reserves the right to amend this Privacy Policy from time to time to meet the requirements and standards. Modifications will be effective on the day they are posted on the KCHJ website. The use of the KCHJ website shall comprise acceptance of any changes in this Privacy Policy, and hence customers are encouraged to visit this page periodically to stay informed of any updates.