Patient Services
Our Process
From your first contact to your visit and your stay, here is how care works at King's and the team that supports you throughout.
At King's, accessing care for you or your family is straightforward. You can reach us through our website, our apps, or our call centre, and a trained team supports you from your first contact.
How it works
From first contact to your stay
01
Becoming a patient
Reach us through our website, our apps, or our call centre. We have several channels for you to connect with us and begin your care.
02
Your visit
Your care is managed by highly trained teams who care for you with empathy and compassion.
03
Hospitality
From our menus to the comfortable surroundings of your room, we look after you and your family throughout your stay.
04
Customer care
Our Customer Care representatives help with any question, concern, or need during your stay, and act as liaisons between your family and the healthcare team.
