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King's College Hospital London - Jeddah
AR
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LocationContact UsCareersPatient PortalDr KingsHealth Library
AR
Coming to the King's Jeddah app

Dr Kings, your guide to the right care.

Describe how you feel, in Arabic (Saudi dialect) or English, by voice or text. Dr Kings helps you make sense of it and points you to the right centre, speciality or consultant at King's Jeddah.

Capabilities

Eight things Dr Kings can help with.

Capability 01

AI-powered chat

Ask about your health in Arabic or English and keep the conversation going. Dr Kings answers from health content reviewed by King's clinicians.

Capability 02

Symptom checker

Tell Dr Kings what you feel, or point to it on a body map. It weighs how urgent it looks and suggests the speciality that usually handles it. This is guidance, not a diagnosis.

Capability 03

Booking and care navigation

Once you know which speciality fits, Dr Kings helps you find and book an appointment at King's Jeddah, in plain language.

Capability 04

Medication information

General information about your medicines: what each one is for, how it is usually taken, and side effects to watch for. Always confirm doses with your doctor or pharmacist.

Capability 05

Making sense of results

Plain-language explanations of common tests, so you understand the terms and know what to ask your consultant at your next visit.

Capability 06

Arabic, in Saudi dialect

Dr Kings understands the Saudi dialect and the way people here describe how they feel, not a word-for-word translation from English.

Capability 07

Voice interface

Speak to Dr Kings in Arabic or English.

Capability 08

Emergency safety net

If you describe something serious, such as signs of a stroke, chest pain or heavy bleeding, Dr Kings sends you straight to emergency care. For an emergency, call 997.

How it works

From your question to a clear next step.

01

Tell Dr Kings what you're feeling

Type or speak, in Arabic or English. If you are not sure how to describe it, use the body map in the symptom checker. Dr Kings picks up the details.

02

Dr Kings weighs it against King's clinical content

It reads what you have told it against health content reviewed by King's clinicians, and checks every message for anything urgent. Red-flag symptoms go straight to emergency guidance.

03

You get a clear next step

The speciality or centre that fits, help booking an appointment, general information in plain language, or, when it matters, a prompt to seek emergency care. Dr Kings points the way; your consultant makes the call.

A sample conversation

What a chat with Dr Kings looks like.

You
My knee has been sore and stiff for a couple of weeks, and it aches going up the stairs. Which department should I see?
Dr Kings
Thanks for describing that. Knee pain that lingers and hurts on the stairs is usually one for an orthopaedic specialist. I can help you find an appointment at King's Jeddah, or note a few things to mention when you go. This is guidance to point you the right way, not a diagnosis. Shall I look for a slot?
Principles

What Dr Kings will not do.

Never replaces a doctor

Dr Kings guides and suggests; it does not diagnose or replace your consultant. Every suggestion points back to a named clinician. For an emergency, call 997.

Reviewed sources

Answers draw on health content reviewed by King's clinicians. Dr Kings does not generate advice about your health from the open internet.

Your data stays in the Kingdom

Your conversations stay encrypted, held in Saudi Arabia under the Personal Data Protection Law (PDPL), and visible only to your care team.

Bilingual by default

Arabic and English carry equal weight. Switch mid-sentence and Dr Kings keeps up.

Verified before personal

General answers for anyone. Personal answers need a verified you.

Anyone can ask Dr Kings about general health, symptoms, or how to find a consultant. To see anything from your own record, Dr Kings first asks you to sign in with Nafath or your patient portal account. It does not open your record until you have identified yourself.

Architecture & safety

How Dr Kings is built, and how it stays safe.

How it is built
Built on King's clinical content

Dr Kings answers from health content reviewed by King's clinicians and adapted for King's Jeddah, not the open internet.

Arabic, in Saudi dialect

Dr Kings understands Arabic as people speak it in Saudi Arabia, not a word-for-word translation from English.

Reviewed knowledge

Its health information comes from reviewed medical sources and King's Jeddah clinical guidance, kept up to date by our clinicians.

Only your record, with your permission

Dr Kings reflects your own care only after you sign in, and only for your care team.

The safety net
Emergency triage

Every message is checked for red flags. Signs of a stroke, chest pain at rest, heavy bleeding or a severe allergic reaction send you straight to 997 and emergency care.

A clinician stays in the loop

Dr Kings guides; it does not decide. Your consultant reviews and confirms the clinical calls that matter.

Quality review

Your conversations are recorded so your care team can check the quality of the guidance and answer any concerns.

Saudi data residency, PDPL

Your conversations and record stay encrypted in Saudi Arabia, under the Saudi Personal Data Protection Law (PDPL). They are not used to train outside models.

Frequently asked

Timing, privacy, and limits.

  • No. Dr Kings guides, informs and points you to the right care, and every suggestion ends with a named consultant. It supports your clinician; it does not stand in for one.

  • Your conversations stay encrypted in Saudi Arabia, visible only to your care team, and governed by the Saudi PDPL. They are not used to train outside models.

KCH Jeddah app

Your consultant, in your pocket.

Book appointments, view reports, track prescriptions, in a single app.

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KCH Jeddah app