Process
Our process.
Six steps from your first enquiry to a follow-up phone call after you fly home.
Most of your journey can be arranged before you travel. The timeline below is typical; complex cases take longer, by the time it takes to gather your records and book the right consultants.
How it works
From enquiry to follow-up.
01
Enquiry
You submit your case through our enquiry form. Our international office calls you back to talk through your needs.
02
Estimate
A written estimate listing the consultant, expected procedure, indicative cost, and recommended length of stay.
03
Visa & travel
We support your visa and travel arrangements, including the documents you need from the hospital.
04
Treatment
From arrival through your procedure, recovery, and family support, one team stays with you.
05
Follow-up
A follow-up consultation after you return home, so your recovery is reviewed by the team who treated you.
06
Local handover
Records and recommendations are sent in English to your home physician for ongoing care.
